Every sale starts with a relationship.
Ember connects to your email and CRM, understands every relationship you have, and determines the next action for each one. Then it does the work, so every deal in your pipeline keeps advancing, day and night.
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The actual product. One relationship's full picture: who they are, where the deal stands, and what happens next.
The bottleneck isn't more contacts. It's managing the ones you have.
Relationships take real effort. Your team cannot effectively manage everyone already in the pipeline, so deals sit and warm leads go cold. A person can run a few hundred relationships well. Ember works thousands at once — every one of them in a different phase, every one of them moving.
Ember activity
- EENeeds you
Emily Evans
Just nowReply drafted — in your queue
- DGSent
David Grayson
1m agoAsked for space in April — send date honored today
- PMNeeds you
Peter Malone
2m agoProposal follow-up drafted for your review
- WDAdvanced
Will Danner
3m agoQualified as a real buyer
- TNHolding
Tom Nguyen
4m agoThree touches out, backing off until there's a reason
- BMSent
Blake & Kim Murray
5m agoRe-engaged after 60 days with something new
- RAWorking
Ryan Abbott
6m agoNew contact from a CC — enriched and classified
- PPScheduled
Priya Patel
7m agoWent quiet mid-deal, next touch timed for Tuesday
- JCWorking
James Chen
8m agoRenewal window opening, re-engagement planned
…and thousands more, each worked like it's the only one
Your CRM holds the data. You still do the work.
Even when every email, call, and meeting is sitting right there in your CRM, it's just a record of what happened. It doesn't decide anything, write anything, or move anything forward. That part is still you, by hand, every day.
What your CRM does
A complete record, waiting for someone to act on it.
What you still do by hand
- Reread the thread to remember where things stand
- Decide who to follow up with today
- Write the email
- Send the right materials
- Schedule the next meeting
- Notice who went quiet
- Update the CRM record
For every relationship. Every day.
This is not another CRM.
Connect the inbox and CRM you already run. One click, same day. No migration, no cleanup, no new system to learn.
Your CRM stays the system of record. Ember is the system of action.
Ember
Reads it. Handles what's next.
Every contact moving again, with your approval when you want it
On top of the stack you already run
Sales judgment beyond anything on the market.
Ember is built on expert sales technique, then shaped by you. It sees which moves actually land across your book, and it learns your preferences from every approval, edit, and dismissal. The result is professional-level nuance on every relationship, at a scale no person can match.
Ember understands them.
Ember recognizes intent.
Ember identifies opportunities.
Ember anticipates what the relationship needs next.
Built on the complete record
Twelve of the thousands of situations Ember reads every day, each handled with the same judgment.
Judgment about when
Ember knows the moment.
Ember times every move to the relationship, not to a sequence. It knows when to respond now, when to wait a few days, and when to hold for months.
A reply lands at 6:47am.
The response is drafted and waiting in your queue before you've opened your laptop.
Reply · Rachel Torres
Received 6:47am · drafted 6:52am
A contact goes quiet mid-deal.
Ember picks the right moment to re-engage based on what it knows about the person, and leads with something they actually need.
Follow-up · Marcus Williams
Quiet for 4 days · timed for Thursday, after his board meeting
Attached: the comparison his committee asked for
Someone said “reach out in July.”
Ember waits until July, then opens with something new and worth their time. Not a “just checking in.”
Scheduled · David Kim
Asked for space in April · send date honored
Judgment about who
Ember knows the person.
Every move fits who this person actually is to you: the real relationship, not a persona.
A new contact comes in.
Ember figures out whether they're a real lead or a bad fit, and tells you before you spend a minute on them.
Elena Vasquez
Director of Ops · added from your inbox
A contact changes jobs.
Ember updates their profile and re-reads the whole relationship, so you're never selling to the wrong version of someone.
James Patel · new role
Left Beacon · now VP at Summit
A message is purely personal.
Ember replies warmly and leaves the pitch out. It knows the difference between a friend and a deal.
Personal note · Lisa Chang
Congrats thread · no ask
Judgment about the whole book
It thinks like a sales manager.
Ember watches the whole book, not one thread at a time: pulling new people in, routing each relationship to the person who owns it, and keeping the pipeline full.
A new name shows up on a thread.
CC'd, mentioned, or sitting in a meeting: Ember adds them as a contact, reads where they fit in the deal, and starts a strategy for them. One conversation becomes two.
New contact · Dana Ruiz
CC'd on Marcus's reply · VP Finance
The relationship belongs to a teammate.
Every contact has an owner, and every move happens as that person: their voice, their inbox, their approval queue. Unlimited seats, so the whole team runs this way.
Karen Wu · owner: Ben Cole
Shared workspace · routed to Ben
A deal closes.
Ember decides who deserves that attention next, pulls them forward, and builds their strategy. Your pipeline never thins out just because you won something.
Active book
Northwind closed · next contact pulled forward
Judgment about limits
Ember knows the limits.
Restraint is part of the product. Ember protects your name as carefully as it advances a deal.
One more follow-up would be one too many.
Ember reads the thread the way a person would and backs off before you'd ever have to tell it to.
Cadence check · Tom Nguyen
Three touches out · no response
A deal is genuinely dead.
Ember marks it closed-lost and stops the outreach completely. Nothing keeps sending into a dead thread.
Cortexa · closed-lost
Outreach stopped
A claim doesn't check out.
Every claim traces to a real source in your history. Ember never invents a document, fakes a detail, or promises something you didn't offer.
Fact check · draft blocked
Claim not found in your history
Level of touch
Many ways to advance someone. Ember picks the right one.
Email scales. Sometimes a call closes the gap. Sometimes a meeting is the move. Ember knows what works for each person, and knows your preferences for when you want to step in.
Respond on its own
Routine questions and simple follow-ups, handled end to end when you let it.
Draft for your approval
Nuanced replies in your voice, waiting in your queue.
Recommend a call
When a conversation will advance them further than another email.
Recommend a meeting
When it's time to get in the room, with the prep already done.
Escalate to a teammate
When the relationship needs someone specific on your team.
You retain complete oversight. Ember learns where your involvement actually adds value.
And hundreds more calls like these.
Every one of these is a judgment a good salesperson makes without thinking. Ember makes all of them, on every relationship, every day.
A sample of the judgment running on your book
A reply comes in. The next move is already drafted.
Ember reads the thread, pulls the right document, and puts a reply in your queue before you have to dig for either.
Inbound reply
Rachel asks for the comparison her committee needs
Ember reads the thread
History, commitments, and open asks
Right document attached
Matched to what she actually asked for
Draft in your queue
In your voice, ready to approve
Rachel Torres · Meridian Capital
Re: the comparison for Thursday
Spend your time on buyers, not noise.
Ember determines who every contact really is: real prospect, bad fit, vendor, someone just poking around. It sorts the buyers from the noise, so your effort lands where the deals are.
Your book, sorted by what each person is to you
Every message sounds like you, not a template.
Ember writes in your voice, learned from the emails you approve and edit, and positions your product to fit each specific person. Your outreach lands because it reads like you wrote it.
Same product. Two different openings.
Elena Vasquez
Director of Ops · pragmatic, time-poorLead with hours saved per week and the two-minute setup. Skip the vision pitch.
Opens on the two hours she gets back every Monday…
Marcus Williams
CFO · numbers-first, committee decisionLead with cost per closed deal and the tiered comparison. Frame for board review.
Opens on cost per closed deal, ready for the committee packet…
Written in your voice · trained on how you actually write
Wake up to progress, not a backlog.
Ember advances relationships continuously. You come back to deals that moved in the last day, not a stack of follow-ups you never got to.
Last 24 hours
38
contacts advanced a stage or next step
24
ready in your approval queue
11
inbound threads with a next move
67
each with a real next action
Everything a serious CRM should do. Then everything you wish it did.
Aggregation, notes, meetings, calendar, history: Ember has the record. The difference is it uses that record to move each relationship forward.
The fundamentals, covered
Every email thread, in one place
Meetings pulled in with what was said
Calendar context on every contact
Automatic notes from what actually happened
CRM history kept current from real activity
Full autopilot, or approve every move. Your call.
Ember handles what you let it and brings you the rest. You set how much runs on its own and how much crosses your desk first.
You set the dial
Full autopilot, approve-everything, or anywhere between. Per your comfort, per contact type.
Nothing you didn't want
Whatever crosses your line waits in the queue. Approve, edit, or dismiss.
From your real inbox
Everything sends as you, on the real conversation thread. Never a rotating domain.
Sarah Chen · follow-up
Marcus Williams · committee doc
Rachel Torres · reply
One person. The output of a full sales team.
Follow-up, collateral, CRM hygiene, and check-ins, covered continuously, without a new hire.
Without Ember
~200
relationships managed well
Limited by hours. The rest of the book goes cold.
With Ember
1000s
relationships advancing
Priced by the book it manages, never per seat. Unlimited seats on every plan.
Built for relationship businesses.
If your revenue runs on relationships, Ember runs your pipeline.
You're sitting on contacts you'll never reach out to again.
Missed opportunities are already in your book: cold threads, forgotten intros, deals that stalled for lack of a next step. Let Ember audit them for real and fill your pipeline. Free.
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Sample audit view
Illustrative UI. Your numbers come from your book.
The questions people ask first
Your pipeline is full of deals.
Let Ember find them for you — or close them for you. Start with a free audit of the contacts you're already sitting on.
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