Ember + Zoom

Ember connects to Zoom and files your meetings and Zoom Phone calls on the people you actually spoke with. It writes meeting notes from Zoom transcripts, logs every call with a contact (recorded or not), and drafts the follow-up from what was said. Ember never joins your calls, and every Zoom permission it asks for is read-only.

What does this connection do?

• Writes meeting notes from Zoom cloud recording transcripts
• Logs Zoom Phone calls, missed calls and voicemails on the right contact
• Grounds follow-ups in what was actually said

How does the connection work?

1. 1Add: in Ember, open Settings, choose the Meeting Intel tab and click Connect next to Zoom. Approve the Zoom consent screen. If you add Ember from the Zoom App Marketplace instead, you land in the same place with a prompt to finish connecting.
2. 2Meetings: when Zoom finishes a cloud recording transcript, Ember writes a recap, next steps and deal signals and attaches the meeting to the people who attended, matched by email, calendar invite and Zoom’s participant list. Turn on cloud recording and audio transcripts in your Zoom settings for full notes.
3. 3Zoom Phone: when a call with a contact ends, Ember logs it on their record, including missed calls and voicemails. If the call was recorded, the transcript and notes fill in the same record.
4. 4Follow-up: Ember drafts the next email from the conversation and queues it for your review.
5. 5Remove: in Ember, open Settings, choose the Meeting Intel tab and click Disconnect next to Zoom. Or remove Ember from your Zoom account in the Zoom App Marketplace under Manage, Added Apps. Either way Ember stops reading Zoom and deletes its stored Zoom tokens.

What syncs?

Why does this connection matter?

The best time to follow up is right after a conversation, while it’s fresh. That’s also exactly when people are busiest and most likely to let it slide. Ember closes that gap: the meeting or call lands on the right contact with notes, and the follow-up is drafted from what was actually said.

Calls count even when nobody hit record. A quick Zoom Phone call with a prospect still updates their record, so Ember never chases someone you spoke with an hour ago.

Because the draft is grounded in the real conversation, it lands as a specific, personal note rather than a template.

What do people ask?

Is the Zoom integration live yet?

Yes. Connect Zoom from Ember Settings, Meeting Intel tab. Ember files your Zoom meetings and Zoom Phone calls on the right contacts, writes notes from Zoom transcripts and drafts follow-ups.

Do I need to record my meetings?

For meeting notes, yes: turn on cloud recording with audio transcripts in Zoom. Zoom Phone calls are logged on the contact whether or not they were recorded, and a recording adds the transcript and notes.

Will Ember send follow-ups automatically?

Only if you turn on auto-send in Ember. Otherwise every draft waits in your queue for your approval.

Will Ember join or record my Zoom calls?

No. Ember isn’t a meeting bot and never joins a call. It reads what Zoom has already produced after the call ends, using read-only permissions.

How do I remove Ember from Zoom?

Click Disconnect next to Zoom in Ember Settings, Meeting Intel tab, or remove Ember in the Zoom App Marketplace under Manage, Added Apps. Ember deletes its stored Zoom tokens when you do.